Maintain a 95%+ fulfillment rating on domestic orders
Customers can place orders within your primary shipping region with confidence if you have a strong domestic fulfillment rating, because it is an obvious indication of dependability. Refining your daily order process, checking stock before listing, shipping the same day if possible, and creating a basic checklist to prevent errors are the best ways to boost performance if your numbers are low. Finally, when something unexpected occurs, don't be scared to contact your customers. By acting quickly before the issue becomes a problem, many so-called "fulfillment" issues can be avoided.
Maintain a 90%+ fulfillment rating on international orders
Naturally, there are more variables for an international order, such as shipping options, customs, and longer transit times. Although the threshold is somewhat lower, execution is still the main focus. Use sturdy packaging, make sure your international shipping settings are accurate and practical, and double-check your customs forms and book descriptions (title, author, ISBN, and condition) before shipping to boost sales.
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